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Administration SVQ
Engineering Maintenance 3
Fab Weld L 3
Mechanical Manufacturing
PEO SVQ Level 2
Technical Support 3
Logistics Ops Management
Performing Industrial App

Who offers Business and Administraton SVQs?

An organisation which offers SVQs is called a centre such as AD Services Scotland Ltd.  The centre has responsibility for the quality of the qualification and is required to work within an awarding body’s policies and guidelines.  

The Scottish Qualifications Authority (SQA) is Scotland's awarding body for this SVQ.  This means that SQA are an organisation approved by government to design qualifications and awards.  An awarding body endorses candidates’ certificates so that an employer can be sure the qualification has gone through a rigorous and effective assessment process.  SQA provides qualifications throughout the world and was formed by the merger of the Scottish Examinations Board (SEB) and the Scottish Vocational Education Council (SCOTVEC).

What is the structure of the Business and Administration SVQ?

All SVQs have a common structure and consist of national occupational standards which are broken down into Units and within each Unit there is a list of performance indicators and a set of knowledge statements. 


Units define the broad functions carried out in your particular job.

Performance Indicators

The level and quality of how you should carry out these functions is determined by a number of statements called Performance Indicators.  Performance Indicators are used to judge your ability to meet a national standard for the task you are carrying out.

Clusters are groups of related Performance Indicators (PIs).  Each cluster of PIs relates to a specific area of the overall competence, eg in Unit 211 Organise and support meetings,  PI cluster  1-8  relates to activities preparing for meetings, PI cluster 9-11 relates to activities at the meeting and PI cluster 12-14 activities after the meeting. 

Assessors and candidates should look at the cluster rather than the PIs individually when approaching evidence. It is important for assessors, candidates and internal verifiers to be aware of which PIs have been identified as contingencies.

Evidence Requirements

There are two major categories of evidence used in SVQ assessment.  These are: 

¨      Performance Evidence — this includes the outcomes of performance (work products) and observation of performance

¨      Supporting Evidence — the answers that you give to questions (either written or spoken, put to you by your assessor) and the witness testimony of other people with whom they work. 

For SVQ qualifications, candidates should be aiming to provide performance evidence for Performance Indicator clusters.


The section on knowledge states what you must know and understand and how this knowledge applies to your job. You must demonstrate to your Assessor that you have the required knowledge for each Unit that you complete.


These are performance indicators which candidates may find difficult to evidence through performance evidence. If this is the case responses to ‘what if’ scenarios, personal statements, responses through a storyboard or through oral or written questions can be used to generate evidence. Contingencies have been identified within the standards and previous assessment guidance.

To achieve the whole SVQ qualification, you must prove competence in mandatory Units plus optional Units